What It Is
Not a helpline.
A genuine HR partner.
Most HR support services give you a phone number and an email address. You call when something goes wrong, you get generic advice, and you are left to deal with it yourself.
A Trident HR retainer is different. We become your HR function — actively involved in your people issues, drafting your documentation, attending your meetings where needed and staying involved until each situation is properly resolved.
Alongside that, every retainer includes full access to Trident Command — our proprietary HR platform — giving you intelligent document generation, real-time compliance oversight and complete workforce management, all in one place.
01
Fixed monthly fee
One predictable cost. No hourly billing, no surprise invoices at the end of a difficult month.
02
No usage limits
Complex months cost the same as quiet ones. If you need more, we are there. That is the point of a retainer.
03
30 days' notice
No lock-in. No exit fees. No minimum term. Cancel with 30 days' notice at any time.
04
Trident Command included
Full platform access at no additional cost. Intelligent HR software built by the same team supporting you.
What's Included
Everything your business needs to manage HR properly.
01
Trident Command — Full Platform Access
Every retainer includes unrestricted access to Trident Command, our proprietary HR platform. Intelligent document library with 200+ professionally drafted templates, real-time risk and compliance dashboard, people and workforce management, employment law automation and a complete HR intelligence layer — all adapted to your employees, your cases and your business.
02
Active HR Case Management
We do not advise and disappear. We actively manage your people issues from start to finish — conduct, capability, grievance, absence, TUPE, redundancy and formal processes. We draft the letters, guide the meetings, review the outcomes and keep every decision defensible and consistent.
03
Complete Workforce Management
Full workforce management through Trident Command — timekeeping, holiday requests and entitlement, onboarding workflows, absence tracking, employee records and document storage. Modern, efficient HR processes that scale with your business and remove the administrative burden from your managers.
04
HR Documentation and Policy Control
Ongoing review, drafting and management of your employment contracts, policies and HR documents. When legislation changes, your documentation changes with it. Trident Command flags gaps automatically, and we close them.
05
Direct Access to Senior HR Professionals
You deal with experienced, qualified HR professionals who know your business. Not a call centre, not a junior adviser reading from a script. The same people, consistently, who stay involved and understand your situation.
06
Employment Law Automation Layer
Trident Command continuously monitors changes to UK employment law. When legislation changes, the platform flags the impact on your documentation, compliance position and open cases — and we notify you with clear, actionable guidance.
07
Workforce Compliance Oversight
Real-time visibility of your compliance position across absence, open HR cases, document gaps and statutory obligations. Every retainer client gets a live compliance dashboard that tells you where you stand and what needs attention.
Transparent Pricing
The same HR support for every client.
Scaled by workforce size.
Number of Employees
11 – 15
1 employee
200 employees
Monthly Retainer
£475/month
£5,700 per year · All inclusive
vs. In-House HR
Save an estimated
£13,500+ per year
£13,500+ per year
vs. part-time hr advisor (2 days/week) (~£19,200/yr fully loaded — salary, NI, pension and on-costs).
What's Included
Qualified HR consultants
Active case management
Full Trident Command access
Employment law intelligence
No usage limits
30 days' notice to cancel
Book Free Consultation
Prices shown ex-VAT · Subject to confirmation · No commitment to book
No lock-in
Rolling monthly. Cancel with 30 days' notice at any time, for any reason.
No exit fees
When you leave, you leave. There are no penalties, no clawback clauses, no complications.
No usage caps
Busy months cost the same as quiet ones. You are not penalised for needing support.
Getting Started
From conversation to partnership
in days, not weeks.
01
Initial Consultation
Tell us about your business, your workforce and your current HR situation. This is a conversation, not a sales pitch. We ask the right questions and listen properly.
02
Scoping & Proposal
We confirm your retainer band based on headcount and send a clear proposal. No hidden fees, no ambiguous scope — you know exactly what you are getting and what it costs.
03
Onboarding
We get to know your business properly. Existing documentation is reviewed, Trident Command is set up for your team, and we establish how you prefer to work together.
04
Ongoing Partnership
From day one, we are your HR function. Responsive, proactive and actively involved — not waiting for you to call us when something goes wrong.
Common Questions
What you need to know.
No. There is no minimum contract term. Our retainers run on a rolling monthly basis with 30 days' notice to cancel. You stay because the service earns it — not because leaving is difficult.
There are no hourly caps or usage limits. If you are going through a complex period — a redundancy process, multiple disciplinaries, a restructure — we remain involved for as long as it takes. That is what a retainer is for.
Yes. Full access to Trident Command is included in every retainer at no additional cost. That includes the intelligent document library, risk and compliance dashboard, people management tools and employment law intelligence layer.
It means we do not just send you an email with advice and leave you to it. We draft letters, attend meetings where needed, review outcomes and stay involved until each situation is resolved properly.
Yes — your retainer simply moves to the appropriate band as your headcount grows or reduces. We review this with you periodically so your support always reflects where your business actually is.
We benchmark each headcount band against the realistic in-house HR resource a business of that size would actually need — ranging from a part-time HR Advisor at the smallest tiers, through a full-time HR Advisor or Manager, up to a small HR team for 150+ employees. Costs are fully-loaded (base salary plus employer NI, pension, holiday cover and equipment) using conservative UK regional salary benchmarks. Final figures are illustrative — your actual saving will depend on the role, location and benefits package you would otherwise hire for.