Who We Are
This Privacy Policy explains how Trident HR Ltd collects, uses and protects the personal data of individuals who visit our website or contact us regarding our services.
Trident HR Ltd is the data controller for personal data collected through this website.
What Data We Collect
We may collect and process the following personal data when you use our website or contact us:
- Your name
- Email address
- Phone number (if provided)
- Preferred consultation date, time and format (video or telephone)
- Any information you choose to include in your enquiry or message
We do not collect sensitive personal data through our website and we do not carry out automated decision-making or profiling.
How We Collect Data
We collect personal data when you:
- Submit a consultation booking request via our website
- Submit a general enquiry via our contact form
- Contact us directly by email or telephone
- Communicate with us regarding our services
How We Use Your Data
We use the personal data you provide to:
- Respond to your enquiry or booking request
- Arrange and confirm consultation appointments
- Provide information about our services
- Communicate with prospective or existing clients
- Maintain business records as required
Lawful Basis for Processing
Under UK GDPR, we process personal data on the following lawful bases:
- Legitimate interests — responding to enquiries and running our business operations
- Consent — where you have specifically provided consent for a particular use
- Contract — where processing is necessary to take steps prior to entering into or fulfilling a contract
How We Store and Protect Your Data
Your personal data is stored securely. We take appropriate technical and organisational measures to protect personal data against unauthorised access, loss or disclosure.
Data submitted via our contact and booking forms is transmitted securely and processed by our email delivery service provider (Resend Inc.) solely for the purpose of delivering that communication to us.
Sharing Your Data
We do not sell, rent or trade your personal data.
Your data may be shared only where:
- Required by law or a regulatory authority
- Necessary to deliver our services — for example, with IT infrastructure or email service providers who process data on our behalf under appropriate data processing agreements
Any third parties with whom we share data are required to handle it in accordance with applicable data protection law.
How Long We Keep Your Data
We retain personal data only for as long as necessary for the purposes for which it was collected, including:
- To respond to and follow up on enquiries
- To meet legal, regulatory or contractual obligations
- To maintain appropriate business records
Enquiry data is typically retained for up to 2 years from last contact. You may request deletion at any time.
Cookies
Our website may use essential cookies required for the site to function correctly. We do not use cookies for advertising, tracking or profiling purposes without your consent.
You can manage cookie preferences through your browser settings.
Your Rights
Under UK data protection law, you have the right to:
- Access the personal data we hold about you
- Request correction of inaccurate or incomplete data
- Request deletion of your personal data
- Object to or restrict processing of your data
- Withdraw consent at any time (where processing is based on consent)
- Lodge a complaint with the Information Commissioner's Office (ICO)
To exercise any of these rights, please contact us at admin@tridenthr.co.uk. We will respond within one calendar month.
You also have the right to complain to the ICO at ico.org.uk or by calling 0303 123 1113.
Changes to This Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. The latest version will always be published on this page with an updated date.
Contact Us
If you have any questions about this Privacy Policy or how we handle your personal data, please contact:
Trident HR Ltd
Technology House, 3 Newton Place, Glasgow, G3 7PR
admin@tridenthr.co.uk
0330 133 6933